Swuex Protection Fund
Your Security, Our Priority
Our mission is to inspire the world to embrace cryptocurrencies. In order to provide investors with a safe and secure trading environment when trading on our platform, Swuex is committed to maintaining an emergency insurance reserve of $200 million for our users.
*Based on opening prices of July 26, 2022.
Our wallet addresses are made publicly available to demonstrate the importance of transparency and integrity on Swuex.
The protection fund contains a significant portion of USDT stablecoin to reduce volatility and Swuex will continue to monitor the size of the fund in order to ensure the fund size remains adequate.
The Swuex Protection Fund is entirely self-funded. As such, we are able to efficiently cover any loss to our users’ funds without external bureaucracy.
Generally, Swuex users and the Swuex trading platform are protected by the fund. When a user’s loss is not a consequence of their own actions or behaviour on our platform, Swuex is committed to protecting their funds with the Swuex Protection Fund.
We also believe the presence of the Swuex Protection Fund will encourage other CEXs to address concerns of accountability, safety, and security in crypto.
Cryptocurrency trading is subject to high market risk, and we encourage all our users to make their trades cautiously. As per Swuex's official Risk Disclosure and compliance policies, Swuex is not responsible for trading losses and, as such, these incidents will not be covered by the Swuex Protection Fund. Attempting to commit fraud or abuse on the Swuex platform also excludes such individuals from coverage in the Swuex Protection Fund.
The Swuex Protection Fund explicitly, but not exhaustively, does not cover incidents where the user is deceived into authorising a transaction or mistakenly authorises a transaction. This also extends to cases where there appears to have been an unauthorised transaction, but no external transfers have been made.
In the rare and regrettable event that a user may require aid from the Swuex Protection Fund, users should contact the Swuex Protection Fund team at [email protected] within 30 days of the incident
Users should ensure that they have filed a police report in their local jurisdiction prior to contacting Swuex, and submit a copy of the police report to our team. We will use all the information provided by the user to conduct a forensic investigation and determine fair compensation.
Trade safely with Swuex
Your assets are insured by the Swuex Protection Fund